1. What are the differences between Media Décor Products and the competition?

Our motorized products (Moving Art Screens and Art Lifts) use the Lutron Sivoia Electronic Drive Unit (EDU) or motor which is far superior to any motor used by the competition. Lutron has a pro-rated 8 year warranty, and because we are a Lutron partner, they back that warranty and also offer 24/7 tech support.


All metal structures are powder coated and made from aircraft grade aluminum; there is no bare metal and no rusting. Every component is tested to make sure that only the highest quality materials are being used.


Media Décor’s art selection is the largest available and it’s sourced from the top fine art publishers in the US and overseas. In addition, we offer the option of using client supplied artwork, and we can also provide assistance in sourcing special art requests.


For frames, we are associated with all the major moulding manufacturers and can source virtually any frame. We can also accommodate clients who wish to supply their own frames or those who want to have a custom frame created.


The Eclipse Art Lifts are the most compact of their type and are silent in operation. Our Dual Eclipse Art Lift also boasts a precision of .0625″ repeatability of movement.

2. What is the difference between the Elite, Allure, and Illusion Moving Art Screens?

The primary difference is the how the units operate and the art and frame selections.


The Elite uses a unique silent drive system called a ‘floating hembar’. The art ‘furls’ from the bottom up and uses a magnetic system to align the canvas to the back of the picture frame. The Elite has a standard selection of over 3600 artworks, 70+ standard frames with a large selection of custom, optional frames, and the option of using client supplied artwork at no additional charge.


The Illusion uses a traditional visible black hembar and the art travels straight up and down (similar to a shade). The standard choice of artwork and frames is limited; but any art or frame may be selected from the Elite series or supplied by the client for an additional charge.


Note: The Elite and the Illusion can be recess or surface mounted and both units are available in a Razor version for low profile surface mounting.


The Allure is designed only for surface-mounted TVs. The frame is a 3″ width “box type” that can be crafted from domestic hardwood or painted to match a custom color. The visible hembar is the same color as the frame and the art moves straight up and down (similar to a shade). The Allure offers the same extensive selection of artwork as the Elite. The box frames are offered in a satin paint finish, domestic hardwood, or custom finishes.

3. Can you tell me more about the frames for the Elite and Illusion Moving Art Screens?

Frames in the Elite & Illusion Moving Art Series have to be a minimum of 5″ wide because frames act as a valance to hide the artwork when it is rolled up. Picture frames look best when they are the same width top, bottom and sides. Standard frames are between 3.5″ and 4.25″ wide and a black inner liner or secondary frame is added to achieve the 5″ width. Some frames can have a matching liner and all frames can have a linen liner as an option for additional cost. Some of the custom, optional frames are 5″ or wider and do not require an additional liner.


The client may wish to have a custom frame created, for example to match existing millwork or cabinetry. In this case, we provide a template frame that the framer or cabinet maker will then use to build the custom frame. The frame must have the same inside dimensions as the template and have a filled rabbet. The frame must also be flat on the back and a minimum of 5″ wide (it can be wider, but not narrower) and the hardware that is on the template must be replicated on the frame.


Units cannot ship without a frame.

4. Can the art on the Moving Art Screens be changed?

Yes, if the client wishes to change the art this can easily be done. We simply supply the new art choice on canvas attached to a new roller. It is easy to replace in the field.

5. Can clients supply their own art?

If the client has a special photograph or piece of art, we can reproduce it as a canvas print and customize the motorized art frame to accept it. We require a copyright release from the artist, photographer or client in order for us to reproduce it.


When sending original artwork, please note the following:

— File Formats: Tiff, JPG, PNG, EPS, PDF

— Color Space: RGB or CMYK (Prefer RGB)

— Resolution: Minimum of a 150dpi at the final image size. When evaluating the resolution, make sure to check both the resolution and the image size – doubling the size of the image results in a reduction in resolution by 50%. 

— To upload your file, first name it with the following convention: Media Décor + your company name + a project name + image name (i.e. Media Décor_ABC Audio_Smith_Family Portrait)

— Click here to upload your file directly to our printer

— We will provide a proof for client approval before printing the final canvas

6. Are art proofs provided?

Art proofs can be requested for any images. This is a small version of the art in the same aspect ratio as the client’s finished piece to see the composition and color. There is a $75 charge per proof. With client supplied files, we provide a proof of a section of the image at full size to check the resolution. There is no charge for proofs from client supplied files.

7. Can original artwork painted by an artist of the client’s choice be used?

If the client knows an artist who is willing to paint on the canvas this is certainly an option. We supply the artist with the canvas (it must be ours) with pre-marked crop lines. They must use a flexible acrylic medium, charcoal or watercolors with a flexible fixative. There should be no raised paint brush strokes or palette knife application of paint. In this case the artist is responsible for the warranty of the canvas.

8. What is a giclée?

A Giclée is a digital ink jet print made to reproduce artwork and photography. The process employs a highly refined ink jet print head that has thousands of tiny nozzles that spray very fine, overlapping layers of pigmented ink onto paper or canvas to create stunning prints with superior clarity and color. The term “Giclée” is derived from the French noun “gicleur” meaning “jet, stream of liquid or gas forced out of an opening”. More loosely translated, it means “to spray”.


The quality of Giclée prints is superior to offset prints, which is why we use them on our moving art units. They are reputed to have a color permanence of at least 100 years.

9. What is the art printed on?

All artwork is printed on artist quality canvas using the highest quality inks. We print to museum quality standards.

10. Can a soundbar or other equipment be added to the installation?

A soundbar can easily be incorporated into any moving art installation by mounting it to either the top or the bottom of the TV. One benefit to adding a soundbar is that it changes the size of the art to a more common ratio, however using side mounted speakers creates a “panoramic” shape which reduces the number of art choices.


There is an additional configuration charge for incorporating soundbars not made by Leon Speakers. As everything is custom built, the back box can be sized to accommodate additional equipment.

11. What is the difference between a recess and a surface mount?

RECESS: Ideally, the TV is mounted behind the finished wall in a recess. This enables the picture frame to be flush to the finished wall surface so that when the artwork is ‘down’ it looks like a real painting on the wall. This type of installation is often referred to as a FLUSH mount or a RECESSED mount. It visually looks the best, but of course requires some carpentry. The Elite and the Illusion may be recess mounted with no additional hardware. The Allure is for surface mount only.


SURFACE: This is when the TV is mounted directly to the finished wall. In many cases a recess is not possible or desirable. With the advent of ultra-thin TVs and TV Mounts, it is possible to mount the moving art structure directly to the wall.

12. What are back boxes?

Back boxes are often used in recessed installations. They speed up the installation time and provide a more finished look to the system. All visible surfaces inside the back box are black. The TV is easily mounted to the back surface of the back box.


Back Boxes are available for the Elite, Illusion, and Eclipse models, and are custom built to the dimensions of the TV and soundbar if used. The back box can be shipped ahead if required.

13. What is an Art Lift?

Art Lifts are used to move art, mirrors, or decorative panels to reveal the TV. The Vertical Lift moves above or below the TV. The Horizontal Lift moves to either the right or the left of the TV. The Dual Lift moves 2 pieces to either side of the TV or even above and below if required.


Maximum Weight: Limits for Art Lifts:
Vertical Art Lift: 70 lbs
Horizontal Art Lift: 30 lbs
Dual Art Lift: 30 lbs each side


Art Lift Back Boxes


We recommend that art lifts should be recessed applications. The art lifts are sold with a specially designed back box that is structurally reinforced to take the weight of the lift assembly and the art that it will support. This is important as insufficient support will result in the housing structure “bowing” which will affect the running of the motor assembly.


The back box is shipped with the motor assembly fully installed and the stops are set. While not recommended, art lifts have been installed as surface applications. In these cases we sell just the lift assembly and the installer is responsible for mounting the lift to the wall.

14. What is the Edge Media Frame?

The Edge Media Frame houses both the TV and soundbar, offering the sleek look of a completely built-in unit. Every Edge is custom-crafted based on the exact TV dimensions. The Edge is for surface mounting only. It consists of a back plate that mounts to the wall with an integrated TV mount system, vertical/horizontal/leveling adjustments, and tilt out for wiring access and channels to hide wiring, cables, and etc. A Leon soundbar is mounted in the bottom portion of the unit and the TV is mounted in the portion above. The surrounding, decorative casement conceals the sides, top and bottom of the TV and speaker. The depth of the Edge frame depends on the soundbar used and varies from 3.375″ to 4.5″ deep. The frame can be a satin paint finish or domestic hardwood. Of course, more “exotic” finishes are available as well, including exotic hardwoods, leather, and more.

15. Will the color of my final print match what I see on my computer screen?

Monitors can have a wide variety of settings, and it is important to understand that the particular computer monitor you are using determines the particular colors that you will see displayed. Different monitors will have slightly different contrast and color ratios settings. Your desktop and your laptop may give you slightly different color representations of the same image. Therefore, the colors each individual customer sees on his or her computer screen will not 100% accurately reflect the colors of our images or prints as they actually are. Due to these variations in individual user’s monitor settings, calibrations, color printing settings, and lighting sources, we cannot guarantee that our prints will be an exact match to the colors represented on this site.  They will be close, but there will be variation.

16. Print Size and Resolution

While we make every effort to ensure that our prints are of a high quality factors such as the images original size and the size of the finished product may affect the resolution and clearness of the final print. Therefore certain images displayed on our site may not be suitable for larger Moving Art units. In a situation where we feel that the final image resolution will be questionable we will print a proof set for approval. The set consists of a small proof of the image to show color and composition and a section of the image at full size to show the resolution.

17. Composition

Because the aspect ratio of TV’s it is usually necessary to adjust an art image. The images as they appear on our website are shown in a 1:1.5 ratio. A flat panel TV will be approximately a 1:1.7 ratio and the image will have to be adjusted accordingly. This is achieved either by cropping or stretching the image, or even a combination of both. Adding a speaker bar under the TV will result in a more traditional aspect ratio. Adding side speakers will elongate the ratio and not all images will be suitable.
Our design consultants are available to answer any questions and to help you find the perfect art for your project.